Brand Chops Podcast
Brand Chops is a podcast for small businesses to learn how to build their brands and stop wasting money on marketing without a strategy. We give focused and bite sized examples of how branding can build your business, improve sales, reduce risk, attract and retain top talent and better customers, making a lot of your business decisions easier.
Episodes

Wednesday Apr 02, 2025
Wednesday Apr 02, 2025
Learn how to build effective personas that resonate with your target audience, the importance of understanding who your ideal clients are, and the necessity of market research. In this episode of Brand Chops, Zack Lemear and Chris Duhaime delve into the significance of ideal client profiles and personas/avatars in marketing. The conversation also explores psychological archetypes and their role in crafting compelling messaging, as well as the distinctions between B2B and B2C marketing strategies. The hosts emphasize the need for precise targeting and the development of a unique value proposition to stand out in a crowded marketplace.
Takeaways
Understanding your ideal client is crucial for effective marketing.
Market research helps identify the problems your business can solve.
Listening to client feedback provides valuable insights for persona development.
Personas should include job titles, responsibilities, and goals.
Messaging must resonate with both decision-makers and gatekeepers.
Psychological archetypes help in understanding client motivations.
B2B and B2C personas require different marketing approaches.
Specificity in messaging increases client engagement.
Brand positioning is essential for standing out in the market.
Effective marketing requires strategy, not just guesswork.
Chapters
00:00 Understanding Ideal Client Profiles
02:34 The Importance of Market Research
05:16 Building Effective Personas
07:56 Psychological Archetypes in Marketing
11:03 Differentiating B2B and B2C Strategies
13:49 Crafting Your Unique Value Proposition
Contact Us
Brand Chops is brought to you by the fine people at Pivot Creative. Pivot Creative is a full service branding and marketing agency that partners with businesses to build brands that connect so that every dollar you spend is an investment and not an expense.If you need some branding or marketing guidance, a website, a new brand or want to learn more about one of the topics we cover on the show please reach out to us at pivotcreative.com. If you know someone that would benefit from learning more from one of our shows please share the episode, visit brand-chops.com and as always, like and subscribe if you find this content to be helpful. See you next time on Brand Chops, where we chop up brands to see what they're made of!

Wednesday Mar 26, 2025
Wednesday Mar 26, 2025
Summary
Learn how small businesses can strategically position their brand to maximize valuation, identify potential red flags in branding during M&A, and the importance of aligning mission and vision.In this episode of Brand Chops, hosts Zack Lemear and Chris Duhaime discuss the critical role of branding in the merger and acquisition process with expert Laura Sauter. The conversation also covers the timing for brand strategy, post-merger considerations, the emotional impact of rebranding, and the concept of 'curb appeal' for businesses.
Takeaways
Branding is crucial in the M&A process.
Understanding the disruptive nature of mergers is essential.
Culture clashes can significantly impact mergers.
Nurturing existing teams is vital during transitions.
Identifying red flags in brand perception is key.
Alignment of mission and vision enhances merger success.
Timing for brand strategy is critical before mergers.
Post-merger communication must be clear and consistent.
Rebranding should be approached with caution and purpose.
Curb appeal can significantly increase business valuation.
Chapters
00:00 The Importance of Branding in Mergers and Acquisitions
02:36 Strategic Positioning for Valuation
05:35 Identifying Red Flags in Potential Mergers
08:17 Aligning Mission and Vision
10:53 Pre-Merger Preparation and Timing
13:48 Post-Merger Brand Considerations
19:19 The Role of Consultants in M&A Branding
Contact Us
Brand Chops is brought to you by the fine people at Pivot Creative. Pivot Creative is a full service branding and marketing agency that partners with businesses to build brands that connect so that every dollar you spend is an investment and not an expense.If you need some branding or marketing guidance, a website, a new brand or want to learn more about one of the topics we cover on the show please reach out to us at pivotcreative.com. If you know someone that would benefit from learning more from one of our shows please share the episode, visit brand-chops.com and as always, like and subscribe if you find this content to be helpful. See you next time on Brand Chops, where we chop up brands to see what they're made of!

Wednesday Mar 19, 2025
Wednesday Mar 19, 2025
Summary
Learn the importance of storytelling in branding, the need to understand and communicate effectively with the target audience, and the evolving landscape of marketing in the digital age. In this episode, Zack Lemear and Chris Duhaime engage with James Kwon, founder and CEO of Figments, to explore the intricacies of branding and marketing strategy. The conversation emphasizes the significance of putting the customer at the center of the brand narrative and adapting to modern marketing trends, particularly through social media. James shares insights on building a personal brand and the challenges faced by small businesses in navigating the social media marketing world.
Takeaways
Brand strategy and marketing strategy are interconnected yet distinct.
Understanding your audience's language is crucial for effective communication.
Storytelling is a powerful tool in marketing that resonates with customers.
The customer should be positioned as the hero in the brand story.
Effective communication requires clarity and simplicity.
Modern marketing demands succinct messaging to capture attention.
Social media is a vital platform for brand growth and engagement.
Building a personal brand requires consistency and authenticity.
The marketing landscape is constantly evolving with new trends and algorithms.
Engaging with your audience on different platforms is essential for success.
Chapters
00:00 Understanding Brand Strategy vs. Marketing Strategy
02:59 The Importance of Audience Connection
05:45 Psychological Insights in Branding
08:29 The Power of Storytelling in Marketing
11:07 The Role of Customer as the Hero
13:55 Navigating the Digital Landscape
16:41 The Evolution of Attention Spans
19:34 Leveraging Social Media for Branding
22:22 Building a Personal Brand
25:12 The Future of Marketing and Branding
Contact Us
Brand Chops is brought to you by the fine people at Pivot Creative. Pivot Creative is a full service branding and marketing agency that partners with businesses to build brands that connect so that every dollar you spend is an investment and not an expense.If you need some branding or marketing guidance, a website, a new brand or want to learn more about one of the topics we cover on the show please reach out to us at pivotcreative.com. If you know someone that would benefit from learning more from one of our shows please share the episode, visit brand-chops.com and as always, like and subscribe if you find this content to be helpful. See you next time on Brand Chops, where we chop up brands to see what they're made of!

Wednesday Mar 12, 2025
Wednesday Mar 12, 2025
Learn how clear core values can attract and retain employees, the importance of aligning employees with brand values, and practical tips for small businesses to build a positive culture. In this episode, Zack Lemear and Chris Duhaime discuss the critical role of core values in shaping a strong internal culture within organizations. They are joined by Rachel Platt of Plattinum Consulting that specializes in helping organizations and individuals achieve lasting success through strategic human resources leadership. The conversation also touches on common mistakes in HR, the role of leadership in maintaining culture, and the significance of feedback in fostering employee engagement.
Takeaways
Core values are essential for defining a company's culture.
A strong internal culture attracts and retains employees.
Leadership must align actions with stated values.
Employees need to feel connected to the company's mission.
Feedback is crucial for employee engagement and growth.
Small businesses can build culture without a large budget.
Recognizing employees for their contributions fosters a positive environment.
Trust is the foundation of employee retention.
Culture is built through consistent communication and actions.
Hiring for cultural fit is as important as skills.
Chapters
00:00 The Importance of Core Values in Business Culture
02:50 Real-World Examples of Successful Culture Building
05:24 Aligning Employees with Company Values
08:15 The Role of Leadership in Culture
11:15 Creating a Positive Employee Experience
13:51 Building Culture in Small Businesses
16:31 Common HR Mistakes in Culture Management
19:15 Feedback and Communication in HR
21:42 Defining Core Values and Their Impact
24:11 The Connection Between Values, Mission, and Vision
26:39 Resources for Effective HR Practices
28:53 Brandchops Outro.wav
Contact Us
Brand Chops is brought to you by the fine people at Pivot Creative. Pivot Creative is a full service branding and marketing agency that partners with businesses to build brands that connect so that every dollar you spend is an investment and not an expense.If you need some branding or marketing guidance, a website, a new brand or want to learn more about one of the topics we cover on the show please reach out to us at pivotcreative.com. If you know someone that would benefit from learning more from one of our shows please share the episode, visit brand-chops.com and as always, like and subscribe if you find this content to be helpful. See you next time on Brand Chops, where we chop up brands to see what they're made of!

Wednesday Mar 05, 2025
Wednesday Mar 05, 2025
Learn how strong brand identity can enhance sales effectiveness, the importance of coordination between sales and marketing efforts, and the tools that can facilitate this integration. In this episode of Brand Chops, hosts Zack Lemear and Chris Duhaime discuss the critical relationship between sales and marketing teams with guests Tim McNeil and Rob Rogers. The conversation also emphasizes the significance of establishing core values to align branding and sales strategies effectively.
Takeaways
Brand identity significantly impacts sales effectiveness.
Coordination between sales and marketing reduces the number of calls needed for appointments.
Consistent messaging is crucial for brand recognition.
Sales and marketing teams should have regular joint meetings.
Understanding the sales process is essential for marketing teams.
Using tools like CRM and marketing automation can streamline efforts.
Core values should guide all business decisions and strategies.
A battle card can help maintain consistent messaging.
Regular huddles can align sales and marketing efforts effectively.
It's important to avoid silos between departments.
Chapters
00:00 Introduction and Guest Introduction
02:36 Reducing Cold Calls with Marketing Support
05:53 The Importance of Consistent Messaging
09:50 Aligning Core Values and Mission Statements
14:31 Tools and Strategies for Sales and Marketing Coordination
22:01 Conclusion and Contact Information
22:59 Brandchops Outro.wav
Contact Us
Brand Chops is brought to you by the fine people at Pivot Creative. Pivot Creative is a full service branding and marketing agency that partners with businesses to build brands that connect so that every dollar you spend is an investment and not an expense.If you need some branding or marketing guidance, a website, a new brand or want to learn more about one of the topics we cover on the show please reach out to us at pivotcreative.com. If you know someone that would benefit from learning more from one of our shows please share the episode, visit brand-chops.com and as always, like and subscribe if you find this content to be helpful. See you next time on Brand Chops, where we chop up brands to see what they're made of!

Wednesday Feb 26, 2025
Wednesday Feb 26, 2025
Explore how core values, effective communication, and team engagement contribute to business growth and differentiation in a competitive market. In this episode, Zack Lemear and Chris Duhaime discuss the significance of building a strong brand foundation with Matt Mercier, owner of Acapella Technologies. Matt shares insights on the importance of aligning team members with core values and how these principles guide hiring practices and client relationships. The conversation also touches on the role of branding in pop culture, using examples from television shows to illustrate branding concepts.
Takeaways
The branding process can reveal valuable insights about your business.
Engaging in discussions about core values fosters team alignment.
Effective communication is crucial for client satisfaction.
Hiring based on core values enhances cultural fit.
Brand differentiation is essential in a competitive market.
Core values should be actively integrated into daily operations.
A strong referral network can amplify brand messaging.
Branding can be achieved without a large budget.
Pop culture can provide valuable lessons in branding.
Continuous reflection on business practices leads to growth.
Chapters
00:00 Introduction and Guest Introduction
02:09 Implementing the Brand Identity in Daily Operations
06:40 The Power of Excellent Communication as a Core Value
11:01 Recognizing and Celebrating Core Values
15:28 Personal Question: TV Show Recommendation
19:59 Contact Information and Conclusion
20:52 Brandchops Outro.wav
Contact Us
Brand Chops is brought to you by the fine people at Pivot Creative. Pivot Creative is a full service branding and marketing agency that partners with businesses to build brands that connect so that every dollar you spend is an investment and not an expense.If you need some branding or marketing guidance, a website, a new brand or want to learn more about one of the topics we cover on the show please reach out to us at pivotcreative.com. If you know someone that would benefit from learning more from one of our shows please share the episode, visit brand-chops.com and as always, like and subscribe if you find this content to be helpful. See you next time on Brand Chops, where we chop up brands to see what they're made of!

Wednesday Feb 19, 2025
Wednesday Feb 19, 2025
Summary
Learn about the psychological impact of branding on children and the phenomenon of mini brands with Norah Lemear, a 12 year old that loves the toy despite the fact that it isn’t really anything you can play with, use or eat. In this episode of Brand Chops, hosts Zack Lemear and Chris Duhaime explore the appeal of these miniature products, the psychology behind brand recognition, and the emotional connections children develop with brands that influence future consumer behavior.
Takeaways
Mini brands are popular among children for their collectability.
The appeal of mini brands lies in brand recognition and nostalgia.
Children often associate brands with positive emotions and memories.
Collecting mini brands can create a sense of excitement and urgency.
Limited edition mini brands drive demand and exclusivity.
The packaging and branding of mini products are key to their success.
Children are more likely to choose familiar brands when shopping.
Mini brands serve as a tool for brand loyalty from a young age.
The emotional connection to brands can influence future purchasing decisions.
Mini brands represent a unique intersection of play and marketing.
Chapters
00:00 The Rise of Mini Brands
03:40 Psychological Impact of Branding on Children
07:10 Emotional Connections and Brand Loyalty
09:13 Insights from a Young Consumer Perspective
09:53 Brand Recognition and Consumer Behavior
Contact Us
Brand Chops is brought to you by the fine people at Pivot Creative. Pivot Creative is a full service branding and marketing agency that partners with businesses to build brands that connect so that every dollar you spend is an investment and not an expense.If you need some branding or marketing guidance, a website, a new brand or want to learn more about one of the topics we cover on the show please reach out to us at pivotcreative.com. If you know someone that would benefit from learning more from one of our shows please share the episode, visit brand-chops.com and as always, like and subscribe if you find this content to be helpful. See you next time on Brand Chops, where we chop up brands to see what they're made of!

Wednesday Feb 12, 2025
Wednesday Feb 12, 2025
Keywords
Super Bowl ads, advertising critique, brand analysis, marketing trends, storytelling in ads, emotional advertising, creative advertising, ad winners and losers, brand alignment, innovative advertising, Brand chops, Pivot Creative
Summary
In this episode of Brand Chops, hosts Zack Lemear and Chris Duhaime dissect the Super Bowl ads from 2025, highlighting the successes and failures of various campaigns. They emphasize the importance of storytelling, creativity, and understanding the target audience in advertising. The conversation covers specific ads, critiques their effectiveness, and discusses the overall trends in Super Bowl advertising.
Takeaways
Super Bowl ads are heavily scrutinized and often miss the mark.
Creativity and innovation are lacking in many recent ads.
Storytelling should be a year-round strategy, not just for the Super Bowl.
Many ads targeted older demographics, alienating younger viewers.
Successful ads connect emotionally and resonate with the audience's journey.
Crowdsourcing ads can create buzz and engage the target demographic.
Humor in ads should not overshadow clarity and connection.
Brands need to align their messaging with their reputation and values.
Effective ads showcase the product's unique value proposition.
Chapters
00:00 Introduction to Super Bowl Ads
02:44 Critique of Super Bowl Commercials
05:11 Analysis of Specific Ads
07:44 Discussion on Target Demographics
10:25 Winners and Losers of the Super Bowl Ads
13:00 Final Thoughts on Advertising Trends
17:30 Exploring Memorable Ads: Angels Envy and Reese's
19:16 GoDaddy's Storytelling and AI Features
21:42 Ritz Crackers: Humor and Relatability
24:01 Coors Light: The Case of the Mondays
25:56 Doritos: Crowdsourcing Creativity
28:20 Google Pixel: AI in Everyday Life
31:27 Emotional Ads: A Mixed Bag
33:34 Wrapping Up: Audience Engagement and Brand Perception
Contact Us
Brand Chops is brought to you by the fine people at Pivot Creative. Pivot Creative is a full service branding and marketing agency that partners with businesses to build brands that connect so that every dollar you spend is an investment and not an expense.If you need some branding or marketing guidance, a website, a new brand or want to learn more about one of the topics we cover on the show please reach out to us at pivotcreative.com. If you know someone that would benefit from learning more from one of our shows please share the episode, visit brand-chops.com and as always, like and subscribe if you find this content to be helpful. See you next time on Brand Chops, where we chop up brands to see what they're made of!

Wednesday Feb 05, 2025
Wednesday Feb 05, 2025
In this episode, Zack Lemear and Chris Duhaime discuss the evolution of Snoop Dogg's brand, highlighting his ability to stay relevant and authentic over the years. They explore how Snoop has successfully expanded his brand into various markets, including the Olympics, and compare his strategies to those of other celebrities like Shaquille O'Neal. The conversation emphasizes the importance of authenticity, reinvention, and differentiation in branding.
Takeaways
Snoop Dogg has evolved his brand from gangster rapper to Olympic mascot.
Authenticity is crucial for long-term brand success.
Reinventing oneself can help maintain relevance in the market.
Snoop's partnerships, like with Martha Stewart, showcase brand versatility.
Shaquille O'Neal is another example of effective brand positioning.
Marketing should focus on getting others to talk about your brand.
Flavor Flav's brand has become a caricature of itself over time.
Brands should think differently about their positioning and target markets.
Snoop's brand evolution can serve as a case study for businesses.
Staying in the public eye is key to brand longevity.
Chapters
00:00 Introduction
01:40 Snoop Dogg's Branding Success
04:12 The Evolution of Snoop Dogg's Brand
06:55 Differentiating Snoop Dogg from Snoopy
08:59 Getting Attention and Keeping Attention
10:49 The Curious Case of Flavor Flav
13:32 Conclusion
13:38 Brandchops Outro.wav
Contact Us
Brand Chops is brought to you by the fine people at Pivot Creative. Pivot Creative is a full service branding and marketing agency that partners with businesses to build brands that connect so that every dollar you spend is an investment and not an expense.If you need some branding or marketing guidance, a website, a new brand or want to learn more about one of the topics we cover on the show please reach out to us at pivotcreative.com. If you know someone that would benefit from learning more from one of our shows please share the episode, visit brand-chops.com and as always, like and subscribe if you find this content to be helpful. See you next time on Brand Chops, where we chop up brands to see what they're made of!

Wednesday Jan 29, 2025
Wednesday Jan 29, 2025
In this episode of Brand Chops, hosts Zack Lemear and Chris Duhaime discuss essential branding resolutions for 2025. They emphasize the importance of clarity, focus, and customer experience in building a successful brand. The conversation covers six key resolutions, including gaining clarity in brand purpose, prioritizing customer experience, building consistency through a brand book, investing in professional design, and conducting a brand audit. The hosts encourage listeners to take actionable steps to enhance their brand's reputation and effectiveness in the coming year.